Protection from Sexual Exploitation & Abuse and Sexual Harassment (PSEA) Coordinator


Functional Title            :  PSEA  Coordinator 

Category & Level         :  SC -10

Duty Station                  :  Jakarta, Indonesia

Duration                         :  one (1) year

Closing Date                  :  16 May 2021


I. Job Purpose & Organizational Context

Sexual exploitation and abuse (SEA) and sexual harassment (SH) violate universally recognized international legal norms and standards and have always been unacceptable behaviors and prohibited conducts for United Nations (UN) staff and related personnel. SEA/SH are also acknowledged to be rooted in unequal power relations, abuse of power and gender bias.

UN’s zero tolerance policy envisions an international humanitarian and development assistance free of any form of exploitation, abuse and harassment, that adequately prevents such conduct and, if it occurs, takes timely appropriate corrective action, while offering support to those targeted by such conduct. The UN looks at driving a cultural transformation across the whole UN system, and takes as an approach the strengthening of (a) collaboration and coordination among UN entities to ensure system-wide efforts, and of (b) partnership with the humanitarian sectors, such as with the Inter-agency Standing Committee, the interagency mechanism for the coordination of humanitarian assistance, bringing together United Nations and non-United Nations humanitarian partners.

In Indonesia, the UN Country Team (UNCT) has taken concerted efforts to establish PSEA mechanisms and increase the awareness and understanding of all personnel and partners on PSEA. An annual PSEA Action Plan has been put in place, inter-agency PSEA Task Force has been established under the leadership of UNFPA and UN Women and all UN agencies in Indonesia have appointed PSEA Focal Points responsible for taking forward joint commitments on PSEA. Considering the extensive COVID-19 preparedness and response efforts, the UNCT has recognized the need to intensify and hasten the establishment of more strategic, coordinated and effective mechanisms across the UN System in Indonesia. In support of this, the UNCT has decided that a dedicated PSEA Coordinator to be hired, in accordance with the annual Action Plan, to strengthen the UN’s joint PSEA efforts.

The incumbent will be part of the Resident Coordinator’s Office (RCO) and report directly to its of Head of Office.


II Duties and Responsibilities and Output Expectations

Under the overall supervision of the Resident Coordinator and the direct supervision of the Head of the RCO, the PSEA Coordinator is responsible for overseeing and supporting the collective PSEA activities of the UNCT in line with the UNCT PSEA Action Plan.

Working closely with the PSEA Taskforce co-chairs [UN Women and UNFPA] and the agency PSEA Focal Points, the PSEA Coordinator will undertake the following seven tasks:

  1. Support the ongoing assessment of SEA risks and situation.
  2. Support senior leadership in developing, implementing, and updating PSEA Network ToRs and Annual Action Plan based upon the risk assessment
  3. Support coordination mechanisms on PSEA.
  4. Strengthen PSEA prevention and response efforts within UN agencies in Indonesia.
  5. Engage Stakeholders in the prevention and response efforts.
  6. Establish/Strengthen an Inter-agency Complaints Mechanism.
  7. Ensure survivor-centered handling of incoming SEA allegations, including the provision of services where appropriate.
  8. Provide training for responders on PSEA and the Code of Conduct, including appropriate conduct on how to submit and receive complaints under internal and inter-agency reporting systems.


  1. Support the ongoing assessment of SEA risks and situation.
  • In collaboration with the PSEA Taskforce and agency PSEA Focal Points conduct a joint PSEA risk assessment to inform the Resident Coordinator, UNCT and humanitarian partners on strategic decision-making.
  • Regularly report to the UNCT on developments, challenges, recurring issues and trends in PSEA in-country and share recommendations with the UNCT to ensure continued engagement and enhanced strategic and operational decision-making related to PSEA.


2)   Support coordination mechanisms on PSEA:


  • Oversee and support the UNCT PSEA Taskforce in close coordination with the co-chairs in the fulfilment of the annual PSEA Action Plan. This may include proposing amendments as seen relevant, based upon the risk assessment.
  • Foster linkages and information-sharing on PSEA, consisting of membership from UN agencies; international and national non-governmental organizations; and government stakeholders. This includes among others, the development of a PSEA Network TORs and a Action Plan as well as its implementation, based upon the risk assessment.



3) Strengthen PSEA prevention and response efforts within UN agencies:


  • The PSEA Coordinator will support agencies to follow good practices in PSEA implementation toward collective achievements, without lessening the responsibility of individual agencies to develop and/or strengthen their own PSEA efforts. This support may include, but not limited to:


  • The development and implementation of SEA prevention, risk mitigation, and response measures, framework and tools during planning, project design, and programme implementation in each department and in each thematic sector.
  • The training of staff, implementing partners, responsible party, vendors (either face-to-face or online depending on lockdown situation) based on available global training packages and adapting them to suit local contexts.
  • The establishment of safeguards in personnel and implementing partners hiring in collaboration with Human Resources Working Group.


4) Engage Stakeholders


  • Support the PSEA Taskforce to develop a collective communication strategy to raise awareness among local communities/beneficiaries on key PSEA messages and disseminate contact information for reporting, including the rights of affected populations, the fact that assistance and services are never conditioned on sexual favors, and how to submit sensitive complaints.
  • Ensure that the implementation of the UNCT PSEA Action Plan is contextually and culturally appropriate.
  • Engage and coordinate with the Humanitarian Country Team (HCT) to ensure PSEA mainstreaming during planning, policy development and programming.
  • Collaborate with the PSEA Taskforce to ensure a harmonized approach to prevention activities and support of survivors, and that PSEA Network activities take a survivor-centered approach supporting the rights of survivors.
  • In collaboration with the PSEA Taskforce support the UNCT to develop an engagement strategy with the Government.



5) Establish/Strengthen an Inter-agency Complaints Mechanism


  • Map existing complaint and feedback mechanisms (CFMs) in Indonesia to identify where there are gaps in community access for reporting sensitive complaints and to understand community preferences in reporting sensitive allegations.
  • Based on CFM mapping and community preferences, support the PSEA Taskforce and PSEA agency focal points to strengthen existing and/or establish new entry points to fill the gaps in reporting access to ensure confidential, accessible, and contextually appropriate channels for any member of the community to report complaints of SEA. While doing so, assist the Taskforce to consult and engage with all relevant stakeholders during the design of the CBCM to ensure high-level commitment, sustainability, and community trust and ownership in the CBCM.
  • Conduct a mapping exercise of available services and potential gaps for health, legal, psychosocial, and material support.
  • Assist the PSEA Taskforce to train service providers on PSEA-specific components in services since they could also be entry point for reporting SEA cases.



6) Ensure Survivor-cantered handling of incoming SEA allegations, including the provision of services, where appropriate.


  • The PSEA Coordinator will play a key role in the functioning of the Inter-Agency Complaint Mechanism and is expected to fulfil the below responsibilities upon receipt of SEA allegations:


  • Ensure that the support needs of victim(s)/survivor(s) are adequately assessed and that victim(s)/survivor(s) have access to appropriate protection including physical safety and assistance services that account for and encourage decision making by the victim(s)/survivor(s)
  • Ensure that all sensitive complaints, information pertaining to SEA allegations and questions about SEA are handled in strict confidentiality.
  • Maintain confidential records of reported SEA incidents and share anonymized records as appropriate with relevant actors to meet reporting requirements, inform programme adjustment, and further develop efforts to address SEA.


7) Provide training for responders


  • Support the PSEA Taskforce to hold inter-agency trainings on good practices in SEA complaint intake and referral for PSEA focal points, UNDSS Security Personnel, GBV and Child Protection actors.
  • Ensure those staffing CFM channels intended to receive SEA complaints know how to recognize SEA and the process of sending allegations through the joint CBCM.


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