Language/Administrative Assistant (Albanian) (062) | ReliefWeb


Employment Regime:


Post Category:

Assistant Level AL-4




Kosovo Specialist Chambers/ Judicial Services Division/Victims Participation Office

Security Clearance Level:

EU SECRET or equivalent

Open to Contributing Third States:


Reporting Line:

The Language/Administrative Assistant reports to the Head of the Victims’ Participation Office.

Main Tasks and Responsibilities:

· To manage, monitor and maintain records within the victims’ application database and prepare statistical data as required;

· To translate victims’ application forms and any accompanying documents into English;

· To check the application forms for completeness;

· To analyse the victims’ application forms under the supervision of the Associate Legal Officer;

· To provide draft translation of documents into English;

· To provide consecutive interpretation in all communications with victims and any other stakeholders, as required;

· To maintain direct contact with victims and victim’s applicants, as required;

· To undertake any other related tasks as requested by the Line Managers.

Essential Qualifications and Experience:


· A level of secondary education attested by a diploma


· A minimum of one (1) year of relevant professional experience, after having fulfilled the education requirements.

Specification of Education and Experience

· Fluency in verbal and written English;

· Good command of Albanian, both verbal and written;

· Knowledge of general office and administrative support, including administrative policies, processes and procedures;

· Excellent computer skills in MS Office applications (Word, Excel, PowerPoint; Access and Databases);

· Excellent interpersonal and communication skills in English, both verbal and written;

· Willingness to travel to Kosovo, Serbia and other places, as required;

· Good analytical and problem-solving skills;

· Good sense of organisation, ability to identify priority assignments and activities and manage efficiently multiple tasks;

· Tact, accuracy and discretion in handling of sensitive and confidential information;

· Ability to work independently with minimum supervision;

· Ability to work productively in a fast-paced, team-oriented environment and produce accurate work under pressure;

· Ability to establish and maintain effective and constructive working relationships with people of different national and/or cultural backgrounds with respect for diversity.


· Experience in a similar position in an international, national or a hybrid court system;

· Experience working with possibly traumatized and vulnerable victims of serious and/or international crimes;

· Knowledge of other official language of the Kosovo Specialist Chambers and Specialist Prosecutor’s Office (Serbian);

· Good understanding of the political, cultural and security situation of the Balkans, in particular Kosovo.

How to apply

Citizenship – The candidates must have Citizenship of an EU Member State or of a Contributing Third State.

  1. For candidates from the EU Member States:

The online Application Form (Annex 2), including its Addendum (Annex 3 to be filled in manually and uploaded), shall be submitted via one of the following links:

1.1. For candidates seconded by their EU Member State:

1.2. For contracted candidates from EU Member States:

  1. For candidates from the Third Contributing States:

The Application Form (Annex 2), available on both the EEAS website and the website of the Kosovo Specialist Chambers and Specialist Prosecutor’s Office, shall be sent to one of the following email addresses only:

2.1. For candidates seconded by their Third Contributing State:

Civilian Planning and Conduct Capability (CPCC)

2.2. For contracted candidates from the Third Contributing States:

· Only one application form per applicant will be accepted, the latest received within the deadline or the one submitted through the National Authorities being given a priority. You can, however, apply for up to three positions using the same application form, also indicating your order of priority;

· The application form must be completed in English;

· Please ensure that every section of the form is completed accurately, as your application will be evaluated on the completeness and accuracy of all information provided by you in the application form;

· Applicants should assess, before submitting their application form, whether they fulfil all the requirements for admission laid down in the job description;

· Applicants from the EU Member States with queries relating to the online Application Form and/or encountering technical problems, should address their queries to: sends e-mail).

· Applicants will be informed about the outcome of the selection procedure in due course by e-mail.

· Here is the link to the Privacy Notice.


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