Donor Relationship Assistant/Internship | ReliefWeb


About Habesha Project

Habesha Project is a humanitarian civil society initiative that was established in 2015 as a response to the greatest displacement crisis of our time; that caused by the armed conflict in Syria.

Since that time, Habesha Project’s objective has been to make it possible for young Syrians whose studies were interrupted by the conflict to continue their university education in Mexico.

To do that, we created a comprehensive model through which we select at-risk young Syrians, obtain a visa for them, validate their academic qualifications, finance their travel to Mexico, and cover their accomodation and living costs during their studies in the country. Also, thanks to our network of partner universities located across Mexico, our students study for their bachelor’s or master’s degrees on full scholarships.

After years of gaining experience and refining our model, Habesha Project saw the need to look beyond the Syrian crisis, and begin tackling the displacement crisis taking place globally by offering higher education opportunities to young refugees from around the world.

General mission: It is the responsibility of the Donor Relationship Assistant to manage communication with all of Habesha Project’s donors and external collaborators and ensure good relations with them, according to donor relationship strategies.

Post specifics: Full-time. Based in Aguascalientes, Mexico. With the possibility of travel.

Required work experience:

  • One year of professional or volunteering experience with Non-profit Organizations with subjects related to migration, human rights or Agenda 2030.

  • Knowledge and skills in sales, marketing and client attention.

  • Desirable, experience in sales and client attention.

Required education:

  • Studying BA or MA preferably in communication, international relations, marketing, social science or administration.

  • BA degree preferably in communication, international relations, marketing, social science or administration.

Required languages:

  • Spanish as a native language or, in the case of being a non-native speaker, excellent oral and writing skills in Spanish.

  • Command of English, proven with an appropriate certification (TOEFL IBT Score 100, PBT Score 500, Cambridge First Certificate, etc.).

  • Arabic desirable.

Required computer skills:

  • Command of programs for text and image editing (Adobe Illustrator and Photoshop, etc.) desirable.

  • Command of bulk email sites (Mailchimp, etc.).

  • Desirable, knowledge of edition programs for text and images. (Adobe Illustrator and Adobe Photoshop)

Key responsibilities:

  1. Develop and implement a donor relationship strategy.

  2. Maintain good relationships with donors and ensure the effective operation of donation systems.

  3. Develop databases of one-off and recurrent donors and keep them up-to-date.

  4. Contact donors for the renewal of subscriptions or change of account details.

  5. Send messages to thank the donors on various occasions.

  6. Recognise loyal donors and manage inventory of thank-you gifts.

  7. Update or increase amounts donated through periodical phone calls.

  8. Recruit new donors through meetings and fund-raising events across Mexico.

  9. Have a good knowledge of the mission, vision and message of Habesha Project in order to communicate with potential donors.

Key performance indicators:

Performance evaluations:

  • Trimestral evaluations of success in meeting the stated objectives.

Required skills:

  • Customer service

  • Persuasion skills

  • Writing skills

  • Commitment

  • Initiative

  • Creativity

How to apply

Share the next documents to

  • CV
  • Motivation letter
  • Recommendation Letter

In case the necessary documents are not complete, your application won´t be taken into consideration.





Career Category

Years of experience



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