Development of Community-Based Protection Facilitator’s Guide


Terms of Reference

Consultancy for Development of Community-based Protection Facilitators’ Guide

Community-based Protection Unit, Division of International Protection

UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. An unprecedented 82.4 million people around the world have been forcibly displaced from their homes. Among them are nearly 26.4 million refugees, some 20.7 million of which fall under UNHCR’s mandate to promote protection and identify solutions. Building protection mechanisms that are inclusive, sustainable and empowering are core components of UNHCR’s protection mandate.

Displaced and stateless communities are in the best position to know the threats they face; they are equally familiar with the causes and effects of those threats and can help to address them. Often, protection concerns pre-date and are exacerbated by humanitarian emergencies. Relevant problems include harmful practices, gender-based violence, criminal behaviour, neglect of persons with specific needs, and exclusion or discrimination on the basis of gender, ethnicity and other grounds. It is vital to examine critically the life of communities, recognizing that they are sources of protection, support and assistance for their members, but potentially also of threats and harm. Having a good understanding and listening to the community is critical to ensure humanitarian programmes do not inadvertently leave people out.

UNHCR endeavors to harness the knowledge and resources of communities and to strengthen their capacities. If communities affected by crises are empowered, they are in a stronger position to protect and support their families, promote social cohesion and peaceful coexistence with host communities, respond to the aspirations of young people, and rebuild their lives.

Title : Development of Community-Based Protection Facilitator’s Guide

Duty Station : Home-based **

Duration : 4 months (full-time)

Contract Type : Individual Consultant

Total Consultancy Fees : USD 30,000 (paid in 5 Instalments)

Closing date : 03 October 2021

Start date : ASAP

Organisational context

UNHCR takes a community-based approach in its work with the people it serves. Through consultation and participation, communities engage meaningfully and substantively in all programmes that affect them and play a leading role in change.

Community-based protection is a process which engages communities in protection responses. It requires establishing trust relationships with communities in their diversities, respecting and supporting their efforts to self-management, acknowledging their role in protecting their members, and investing in their capacities and resources to respond to the protection issues resulting from forced displacement.

The Community-based Protection (CBP) Unit sits within the Field Protection Service of the Division of International Protection (DIP) and provides technical support and guidance to field operations across humanitarian and refugee operations through developing policy, guidelines and tools; facilitating learning and development events; coordinating and working with partners to enhance community engagement and promote accountability to affected people (AAP); and building meaningful partnerships between humanitarian actors and forcibly displaced communities.

The Global Learning and Development Centre (GLDC) coordinates internal learning activities agency-wide, ensuring that learning design, delivery, and evaluations have the highest substantive and methodological integrity and are based around the principles of adult learning. GLDC strives to ensure that learning activities closely reflect institutional priorities.

The Community-based Protection portfolio encompasses a variety of learning products, including e-Learnings, learning programmes and training materials.

Since 2015, the Community-based Protection Learning Programme (CBP LP) has been one of the primary modalities to enhance staff learning in the field of CBP. The overall goal of the learning programme has been to strengthen the knowledge and skills of UNHCR staff working on CBP in the field, while at the same time facilitating a platform for practice-sharing.

In 2019, in line with a shift to better align career management processes with learning and to make learning more widely available for protection staff, a series of on-line modules in different topic areas, including CBP were launched. The substantive CBP module is part of the Certification Programme on International Protection (CP-IP). In addition, several other learning products are available for staff to deepen their knowledge on CBP-related aspects, including an Age, Gender and Diversity e-Learning (currently being revamped), an Accountability to Affected People (AAP) e-Learning, a Working with Persons with Disabilities in Forced Displacement e-Learning, a Gender Equality e-Learning, and a forthcoming LGBTIQ+ e-Learning.

Further, based on feedback from both participants and facilitators of previous CBP LPs, a 2021 desk review of CBP learning interventions and a series of consultations with CBP staff in the field, as well as the evolving landscape of regionalization and a need to decentralize capacity building, it has been decided to dedicate resources in 2021 to developing a CBP Facilitator’s Guide.

The goal of the CBP Facilitator’s Guide is to provide a foundational set of training modules on CBP which can be used by UNHCR staff and partners to more widely build capacity on CBP in UNHCR operations. Not only is it envisaged that the guide would be used by UNHCR staff, but it would also become available to partners, including forcibly displaced stakeholders themselves.

The basis of the CBP Facilitator’s Guide is the set of training modules of the CBP Learning Programme as well as other materials pulled from ad hoc trainings on CBP, CBP guidance, tools and promising practices. Existing modules will need to be redesigned, updated and further tailored to fit the current needs, including a clearer structure and more interactive activities. New modules and training materials will also need to be developed. The Training Pack modules should be designed in such a way to allow trainers to pick and choose the sessions to deliver, depending on the audience, available timeframe, and learning needs. It should be designed in a way that provides guidelines to train both in face-to-face and in virtual settings.

The position

UNHCR is seeking to hire a consultant to design a CBP Facilitator’s Guide, based on materials from the UNHCR CBP Learning Programme as well as other CBP training materials.

The consultant will:

  1. Conduct a desk review of existing CBP training materials.

  2. Conduct a thorough review of existing CBP Learning Programme modules and other resources (e.g. policies, strategies, promising practices, training materials, e-Learnings).

  3. Draft a CBP Facilitator’s Guide that is applicable for both face-to-face and virtual training settings. This includes:

  4. Develop a Facilitator’s Guide including accompanying materials such as handouts, PowerPoint presentations, case studies, etc.

  5. Include guidance on how to conduct both face-to-face and remote training on CBP for diverse audiences.

  6. Review of drafted modules following feedback from the CBP Learning Reference Group, a group of UNHCR colleagues in the field who volunteered to give feedback on the development of CBP-related training material.

  7. Finalize the CBP Facilitator’s Guide:

  8. Present the final draft of the Facilitator’s Guide (including the PowerPoint presentations, resource materials and handouts) to the CBP Unit/DIP and the GLDC at least two weeks prior to the end of the consultancy; and

  9. Based on the feedback shared, revise and deliver the final version of the Facilitator’s Guide.

  10. Present a final report, incorporating.

  11. Observations on the process of developing the Facilitator’s Guide with guidance on the most effective ways for its utilization and roll-out;

  12. Recommendations on any further capacity building topics which fall outside the parameters of the Facilitator’s Guide


Deliverable 1 Conduct desk review of all relevant CBP-related learning resources. Draft outline of the CBP Facilitator’s Guide submitted to the CBP Unit and GLDC. **

Deliverable 2 Draft 0 of the CBP Facilitator’s Guide presented to CBP Unit and GLDC for review (to be submitted in stages).

Deliverable 3 Draft 1 of the CBP Facilitator’s Guide shared with CBP Unit, GLDC and the CBP Learning Reference Group for review.

Deliverable 4 Final draft of the CBP Facilitator’s Guide shared with CBP Unit and GLDC, including a consolidated report on the feedback received from the CBP Learning Reference Group.

Deliverable 5 Final CBP Facilitator’s Guide and final report with key recommendations, including suggestions on any further capacity building needs on CBP falling outside the scope of the project, presented to the CBP Unit and GLDC.

Installments (tentative dates – to be adjusted based on start date):

US$ 5000 : Deliverable 1 (29 October)**

US$ 6000 : Deliverable 2 (20 November)

US$ 6000 : Deliverable 3 (13 December)

US$ 6000 : Deliverable 4 (31 December)

US$ 7000 : Deliverable 5 (31 January)

Essential minimum qualifications and professional experience required


· Basic university degree in International Law, Human Rights, International Development, International Relations, Political or Social Science;

Work Experience:

  • Minimum 6 years of work experience in protection in refugee /humanitarian settings.
  • Strong knowledge of international human rights and humanitarian law, particularly concerning protection of IDPs and refugees.
  • Knowledge of and experience in training on Community-based protection/working with communities in humanitarian settings.
  • Knowledge of instructional design principles and demonstrated experience with developing learning content targeting different audiences.
  • Excellent written and spoken English.


The successful candidate will be home-based.


This is task-based consultancy, with payment on a lump sum payable in installments according to deliverables.


Leave a Reply

Your email address will not be published. Required fields are marked *